Empleos de ux lead

We are looking for a UX Designer focused on analyzing and designing interaction scenarios for people using digital, hybrid, and voice channels, including emerging technologies. You will partner closely with product, engineering, and cross-functional areas like Risk and Legal to deliver detailed experience definitions—apply now.

Responsibilities

• Lead interaction scenario analysis across digital, hybrid, and voice channels
• Define information architecture to support clear and usable experiences
• Design end-to-end user flows and interaction behaviors for key journeys
• Create wireframes and mockups to communicate UX intent and structure
• Build interface designs using components from the global design system
• Prototype solutions in Figma to validate interactions and visual direction
• Extract insights from qualitative and quantitative data to inform design decisions
• Coordinate with product and engineering to align requirements and delivery
• Partner with Risk and Legal to ensure experience definitions meet constraints
• Define patterns and components aligned with design system standards
• Apply motion design principles where they improve usability and feedback
• Explore emerging technologies such as AI and IoT to inform experience concepts

Requirements

• 3+ years UX design experience in digital products or similar roles (Product Designer, Interaction Designer, Service Designer)
• Consulting experience working with stakeholders and advising on UX decisions
• Cross-functional collaboration skills with product and technology teams plus areas like Risk and Legal
• Strong information architecture skills for structuring content and flows
• Strong interaction design skills for defining behaviors and user journeys
• Strong UI design skills using components from a global design system
• Figma proficiency at intermediate or expert level for interface design and prototyping
• Qualitative and quantitative data analysis skills for extracting insights
• Motion design knowledge and practice for digital experiences
• Design system knowledge including Atomic Design plus pattern and component definition
• Strong understanding of digital and hybrid platforms and services (in-person and digital)
• Upper-Intermediate English proficiency (B2)
• Basic Spanish proficiency (A1)