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Job Post Details

Administrative Assistant - job post

LCE TELECOM PERU S.A.C.
San Isidro, Lima
S/.2,000 - S/.2,500 al mes
Respondió el 75 % o más de las postulaciones en los últimos 30 días; normalmente, en el transcurso de 3 días.

Información del empleo

Así es como las especificaciones del empleo se alinean con tu perfil.

Sueldo

  • S/.2,000 - S/.2,500 al mes

Tipo de empleo

  • Tiempo completo

Ubicación

San Isidro, Lima

Descripción completa del empleo

LCE Telecom Peru S.A.C.

LCE provides comprehensive, cost-effective, custom-built cell tower solutions including construction, installation, and maintenance services for major wireless carriers, broadband service providers, tower owners, and equipment manufacturers. Our experienced installation and maintenance teams ensure superior cell tower and antenna installation and provides high-quality maintenance services to maximize system performance and longevity.

Admin Job Description

Admin provides timely response to customer inquiries, receives emergency and non-emergency job requests, schedules workflow, updates job status information, and takes appropriate action where needed. The Admin maintains daily record keeping and detailed documentation of job requests. The Admin engages with various customer requests and needs to guarantee the accuracy of the information provided. The Admin works as a team and takes initiative to reach out to other departments to aid in job completion.

Job Duties

  • Receive and update new jobs through customer portals.
  • Review and update company and customer databases daily.
  • Monitor Field Tech status throughout the day to ensure reports are received daily.
  • Supply Field Techs with proper customer/job information.
  • Assist with customer requests, job changes, rescheduling jobs, and invoicing updates.
  • Process all billing upon completion of jobs.
  • Send all job completion paperwork to customers.
  • Monitor, process, and escalate job issues to supervisor.
  • Review and file job completion reports.
  • Inform Lead of jobs and/or updates on extensions needed.
  • Assist Executive Sales as needed.
  • Communicate performance standards and objectives.
  • Keeps management informed of current changes and new developments.
  • Generate and update customer quotes upon request.
  • Create Job Completion Reports as needed.

Minimum Requirements

  • Fluent in English
  • High school diploma or equivalent
  • Able to work in-office in San Isidro
  • 2+ Years’ experience, preferably in customer service
  • Proficient in Microsoft Office applications
  • Knowledge of SmartSheets software is a plus
  • Solid job tenure and work ethic
  • Critical thinker
  • Ability to multitask
  • Ability to remain calm under emergency situations
  • Effective communication skills required
  • Strong attention to detail and follow-through
  • Sound judgement
  • Ability to maintain a safe and compliant workplace

Job Type: Full-time

Pay: S/.2,000.00 - S/.2,500.00 per month

Education:

  • Associate (Required)

Experience:

  • administrative: 2 years (Required)
  • customer service: 2 years (Required)

Language:

  • English (Required)

Expected Start Date: 01/05/2024

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