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NetSoft Communications Inc. logo

Technical Support/Lab Tester

NetSoft Communications Inc.
4.6 de 5 estrellas
Remote

Información del empleo

Así es como las especificaciones del empleo se alinean con tu perfil.

Tipo de empleo

  • Permanente
  • Tiempo completo

Ubicación

Remote

Descripción completa del empleo

Job description
Think you have what it takes to be a part of our Technical Support and Training team? If you are ready to learn then we are ready to teach.

If you do, then you must be:

  • Willing to learn, read, listen, and experience new things.
  • Obsessed with quality.
  • Accountable, and you take full responsibility for your actions and inactions.
  • Hardworking, knowing that hard work pays off in the long term.
  • Honest, and this quality shows in your day-to-day work.
  • Eager to learn and grow; you do not just work for the pay cheque.

Who are we? Well, we are:

  • A Private Career College.
  • Partnered with Microsoft, Citrix, VMware, Cisco, and Red Hat.
  • A small team of 15 employees, who are looking to learn and grow every single day.
  • A college that loves to offer programs that make a difference in our students’ lives.
  • A company that seeks to make a positive impact on others’ lives.
  • A team of people who care about our and your values more than your experience.

Essential skills required for this position are: Strong organizational and management skills; adaptable and innovative approach to planning and operations; ability to prioritize and multitask with considerable attention to detail; strong verbal and written communication skills; comfortable working in a fast-paced environment and under pressure; and excellent Microsoft Office skills, including MS Word, MS Excel, MS PowerPoint, and MS Outlook.

Your personality traits are important to us. To be successful in this position, you must be: Easy to work with, honest, positive, competent, curious, caring, mature, adaptable, coachable, committed to excellence, hardworking, punctual, enthusiastic, and a relaxed team player with high professional standards. You are a person who is keen to take this opportunity to learn, grow, and achieve well-above-average results.

But wait, there’s more! As one of our Lab Tester, you will be responsible for: Testing and innovating lab books and answering students' inquiries about our lab books

Requirements

  • Basic understanding of Microsoft Active Directory, including account management and group policies.
  • Basic knowledge of VMware vSphere, including virtual machine management and monitoring.
  • Basic understanding of Networking and cloud computing concepts.
  • Familiarity with Microsoft Azure and its core services.
  • Basic knowledge of Microsoft 365, including user management, email, and collaboration tools.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills and the ability to work collaboratively in a team environment.

Your education and experience are important to us. We would prefer:
1. A minimum of two years’ related experience (but if not, we are ready to teach you).
2. Recommended certificates: A+, MCSE, CCNA, CCA, and/or VCP.

Job Types: Full-time, Permanent

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