Empleos de customer service

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Your next challenge
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What you'll be doing:
Monitor and analyze accounts receivable and cash collection processes.
Identify and resolve issues related to cash collection and customer payments.
Prepare regular reports on collection activities and performance.
Collaborate with sales and customer service teams to improve collection processes.
Ensure compliance with financial policies and procedures.
Assist in the development and implementation of collection strategies.
Certifications Requirements:
Certification in Credit and Collections (CCC) preferred.
Education Requirements:
Bachelor’s degree in Finance, Accounting, or a related field.
Work Experience Requirements:
2-4 years of experience in cash collection or accounts receivable.
Languages:
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Competencies:
Account Reconciliation (Competent)
Attention to Detail (Competent)
Collection Techniques (Competent)
Communication (Competent)
Credit Management (Competent)
Customer-Centric Mindset (Competent)
Data Analysis (Competent)
Financial Acumen (Competent)
Multitasking and Time Management (Competent)
Problem-Solving (Competent)
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Your team
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Your location
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• ️ Happy at work

1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.